Late vaccines because nobody reminded
The owner forgets, the clinic doesn't remind and the visit goes elsewhere.
ALOON › Industries › Veterinary clinics and pet shops
Veterinary clinics and pet shops
For veterinary clinics and pet shops that talk to pet owners on WhatsApp
Vaccine reminders, follow-up visits, grooming appointments and the phone ringing with the owner's record on screen.
ALOON · WhatsAppLIVE
Hi Carla! Thor's rabies shot is due next week. Want to book?
Yes! Could it be Saturday?
Saturday I have 09:30 or 11:00.
09:30
✓ Moved to the Schedule queue · with the chosen time
Example chat with fictitious names.
Where customer service usually gets stuck
Grooming booked in scattered chats
Times agreed in loose messages, with no control.
Emergencies on the phone while WhatsApp piles up
A small team can't keep up with two separate channels.
How ALOON solves it
WhatsApp and phone on one screen, in the browser. All you need is a computer and a headset.
- Vaccine and follow-up campaignsStep-by-step messages for pets that are due, stopping when the owner replies.
- A bot with a menuVisit, vaccine, grooming, emergency: each option goes to the right queue.
- Several agents on one numberClinic and pet shop on the same number, with separate queues.
- Rating at the end of the chatOwners rate the service and managers track it month by month.
Phone
- Emergencies without waitingOne menu option goes straight to the urgent queue.
- Record on answerPast conversations with the owner show up when they call.
- Missed calls to returnA missed call shows up to be returned with one click.
- RecordingEvery call recorded, to check what was agreed.
A day with ALOON
The vaccine campaign reaches this week's pet owners.
Saturday's grooming is booked on WhatsApp.
An urgent call goes straight to the right queue.
Managers see the results of each campaign.
Questions
Frequently asked questions
Can vaccine reminders go out automatically?
Yes, with date-based campaigns. The audience comes from your system or a list; integration is reviewed in the demo.
Clinic and pet shop on the same number?
Yes, with separate queues and different teams.
Does it work after hours?
The bot sends the after-hours message and organizes the queue for the next morning.
Demo
See ALOON working with your company's routine.
Tell us a little about your team. We will get back to you to schedule a demo.